By Allianz Services has won the World’s Best Global Business Services (GBS) award by SSON Research & Analytics, the global data analytics center of the Shared Services and Outsourcing Network (SSON).
World’s Best GBS selection process evaluates various critical aspects, including service delivery model, strategic alignment, automation impact, and talent retention and skilling. Open to GBS organizations worldwide, the award assesses both qualitative and quantitative data. The selection process, meticulously conducted by award judges and SSON Research & Analytics leadership, determines the global winners.
Allianz Services’ remarkable track record of exceeding customer and organizational expectations within the shared services and GBS industry has been further reinforced with this coveted honour won at the Services and Outsourcing Week conference held in North America.
This recognition celebrates exceptional GBS that embodies innovation and provides significant value to the enterprise, surpassing traditional focus solely on process efficiency.
Commenting on the achievement, Mr Turan Sahin, CEO, Allianz Services, said the honour marks a remarkable milestone since the establishment of Allianz Services five years ago and is a testament to its unwavering dedication to excellence and placing the customer at the core of everything.
“The differentiator remains our exceptional service mentality to attend to our customers in the moment of their greatest need, ultimately contributing to the success of the Allianz Group. With our mantra of “Happy Employees Mean Happy Customers,” we continuously strive to make a difference, as our customer’s success is our success,” Mr Sahin added.
Mr Jison John, Chief Delivery Officer, Allianz Services India, Mauritius and Morocco, and also MD and CEO of Allianz Services India, said “We are immensely proud to receive this prestigious award, which underscores our steadfast commitment to excellence. All our colleagues at Allianz Services deserves the credit for this recognition, for their passion and commitment towards delivering exceptional customer service, a great workplace culture and significant value.”
Allianz Services India, which is a part of Allianz Services, operates from Technopark Thiruvananthapuram, Mumbai, and Pune with over 4,000 people, is growing rapidly. It is constantly driven by a strong focus on delivering exceptional services and partnerships to the customers as well as on moving people up in their life and career.
Allianz Services India is the largest centre of competence for Allianz Services for Insurance Operations, Business Consulting, Business Analytics, Actuarial Services, Automation, PMO Services, Business Testing and Financial Business Services.
In addition to India, Allianz Services also operates in France, Germany, Italy, Mauritius, Morocco, Romania, Singapore, Spain, and the United States.
The Allianz Group is one of the world’s leading insurers and asset managers with around 125 million private and corporate customers in nearly 70 countries. Allianz customers benefit from a broad range of personal and corporate insurance services, ranging from property, life, and health insurance to assistance services to credit insurance and global business insurance. Allianz is one of the world’s largest investors, managing around 737 billion euros (As of December 31, 2023) on behalf of its insurance customers. Furthermore, our asset managers PIMCO and Allianz Global Investors manage about 1.7 trillion euros (As of December 31, 2023)of third-party assets. In 2023, over 157,000 employees achieved total business volume of 161.7 billion euros and an operating profit of 14.7 billion euros for the group
